Privacy Policy

Effective date: 03 March 2026

1) What information we collect

• Contact details (e.g., name, email address, phone number)
• Information you submit through forms (e.g., pay details and month(s) required)
• Communication records (e.g., emails/WhatsApp messages for service delivery)
• Basic technical data (e.g., device/browser information and pages visited, if analytics is enabled)

2) Why we collect it

• To prepare and deliver your requested payslip(s)
• To communicate with you about your request, corrections, or delivery
• To maintain records for operational and legal purposes
• To prevent fraud and protect our business and customers

3) Lawful basis (POPIA)

We process personal information in line with the Protection of Personal Information Act (POPIA) where applicable, including for performance of a service you requested, legitimate business purposes, and/or with your consent (for example, when you submit a form).

4) How we share information

We do not sell your personal information. We may share information only when necessary to deliver the service, including:

• Service providers (e.g., website hosting, form tools such as WPForms, email/communication tools)
• Payment-related providers where relevant (if you pay via an external provider)
• Legal or regulatory disclosure when required by law

5) Data security

We take reasonable measures to protect your information against loss, misuse and unauthorised access. However, no online system can be guaranteed to be 100% secure.

6) Data retention

We retain personal information only for as long as necessary to provide the service, maintain records, resolve disputes, and meet legal obligations.

7) Your rights

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion where legally applicable
• Object to processing in certain circumstances

8) Contact us

Fixonate Trading Enterprise CC

205 Rivonia Road, Sandton, South Africa

Email: Director@fixonet.co.za

Phone: 0721524361